National Medical Admission
Test Online Registration System
Frequently Asked Questions
1. Question:
What do I do if nothing happens when I click on the links under
Information/FAQ?
4. Question: What if I have forgotten
my password?
5. Question: How do I download the
practice test and other supplementary materials?
6. Question: Are registration/ test
fees refundable?
1. Question: What do I do if nothing happens when I click on the links under Information/FAQ?
Answer: A pop-blocker
might be preventing a new browser from opening up. Most of the links under Information/FAQ opens
a new browser to allow the applicant to view information about the online
registration process in PDF format. To
view the links, disable your pop-up blocker.
Below are the common pop-up blockers and how you can disable them:
a.
Internet Explorer Toolbar Default Pop-up Blocker
To disable the default pop-up blocker that
comes with the Internet explorer (mostly in Microsoft’s Service Pack 2), in the
menu bar, go to Tools > Pop-up blocker then click on Turn Off Pop-up blocker. Once you’re done viewing the links, you
may turn on the pop-up blocker by going to the same menu but this time, click
on Turn On Pop-up blocker.
b.
Yahoo Toolbar Pop-up blocker
If you have installed a
Yahoo Toolbar (see Yahoo Toolbar screenshot below) in your browser, disable the
pop-up blocker by clicking on the Pop-up blocker icon 
or the drop-down arrow beside the icon. Click on or uncheck Enable Pop-up blocker. Once you’re done viewing the links, you
may turn on the pop-up blocker by clicking on the same icon and then checking
the Enable Pop-up blocker option.
c.
Google Toolbar
Google also has its
brand of toolbar similar to that of Yahoo.
To disable the pop-up blocker, you must disable the entire Google
toolbar. To do this, right-click on the
toolbar to show the drop-down list for the all the Toolbars. Uncheck the entry Google. Once done with
viewing the links, enable the Google toolbar
again by right-clicking on the toolbar again and then checking on the Google entry.
d.
MSN Toolbar Pop-up blocker
MSN toolbar (as shown
below) is among the latest toolbars. To
disable its pop-up blocker, click on the icon 
in the MSN toolbar to show the drop-down
list. Click on Allow Pop-ups.
Once done with viewing the links, enable the MSN pop-up blocker again by clicking on the same icon and then
un-checking Allow Pop-ups.
a.
AOL Toolbar Pop-up blocker
AOL Toolbar is also
among the newest toolbars available (see toolbar screenshot below). To disable its pop-up blocker, click on the
icon 
in the toolbar. The display will change to 
and you will now be allowed view the
links. Once done with viewing the
links, enable the pop-up blocker again by clicking on the icon .
1. Question: I have already turned off all the Pop-up blockers but I still cannot
view the files? Are there other settings
that I need to check?
Answer: Add the website (http://nmat.cem-inc.org.ph/cem_nmat)
in your trusted site
Ø
In
your Internet explorer, go to Tools >
Internet Options
Ø
Select
the Security tab and select Trusted sites as shown below
Ø
Click
on Sites
Ø
Type
http://nmat.cem-inc.org.ph/cem_nmat
in the space provided for “Add this Web
site to the zone” and then click on the Add button. Ensure that the
checkbox for Require server verification
(https:) for all sites in this zone is unchecked
Ø
Click
on OK to close the internet options
box
2. Question: I have already downloaded the NMAT form but I cannot view it for
printing. What do I do?
Answer: The downloaded
NMAT form is in PDF format. To open or
view this file, you should have an acrobat or adobe reader installed. You may download free PDF/ Adobe readers from
any of the following websites:
http://download.cnet.com/Adobe-Reader/3000-10743_4-10000062.html
3. Question: What if I have forgotten my password?
Answer: You may reset your
password in by going to the Edit Registration link under Online Options in the NMAT homepage.
Ø
Enter
your Email Address or NMAT Application number then click on
the Forgot Password button.
Ø
The
security question you have selected
during the registration process will be displayed. Answer the question correctly and then click
on the Submit button.
Ø
Enter
your new password and type it again in the Confirm password field. Click on the button Reset password.
Ø
You
will be prompted that your password has been reset. Click on OK
4. Question: How do I download the practice test and other supplementary materials?
Answer: After CEM confirms
your payment, practice tests along with other materials will be made available
for download via the View Status link.
Ø
Upon
clicking the View
Status link, check your status.
It should be Paid Registration
and Test fees
Ø
Click on the Download button corresponding to
the Practice test you want to download.
Ø
Click on Open to view the file in PDF format
or Save to save the practice test in your computer.
5. Question: Are registration/ test fees refundable?
Answer: An applicant who has paid the registration and test fees
and who withdraws his/her application in writing within the regular
registration period is entitled to a ninety percent (90%) refund of test fee.
NO refund shall be made after the regular registration period. Failure of the applicant to take the test on
the scheduled test date under any circumstances totally forfeits his/her NMAT
registration and test fees.
To read more information about registration and test
fees, click on Registration and Test Fees link under
Information/FAQs in the NMAT homepage.
6. Question: What if I don’t receive the confirmation email for my payment after 48
hours? How will I know the status of my
payment?
Answer: The email might
have been blocked by your mail server or anti-virus or you may have accidentally
deleted it. To the view the status of
your payment, you may click on the View Status link.
7. Question: I have already paid the registration and test fees but after 48 hours,
the status of my registration is still “awaiting payment”. Who can I call to follow-up or confirm my
payment?
Answer: You may contact
CEM via the following contact details:
Email address: nmat@cem-inc.org.ph
Telephone Numbers:
8. Question: Until when are we allowed to edit the details in our registration or
the answers to the student Info questionnaire?
Answer: You are allowed to
edit the details and the answers until you’ve paid the registration fees. Once we have updated your status to Paid Registration and test fees, you
will no longer be allowed to edit the details.
9. Question: Among the prerequisite for the Admission to Medical schools is the Certificate
of Eligibility (CEMed) which includes the NMAT results (original or duplicate
copy of Examinee Report form) issued by CEM.
Will the exam result display in the website suffice in lieu of the
original copy?
Answer: No, CEM shall send
the sealed original copy by mail.
10. Question: I encountered a database error during the registration process and it
says “Call CEM for support”. Where can I contact CEM?
Answer: You may send an
email to nmat@cem-inc.org.ph or call numbers (632)813-3691, (632)813-3694,
(632)813-3695 local 106.
